NexOTT · Guides & information

Samsung Smart TV IPTV Setup Guide for the UK

This guide applies to supported Samsung Tizen televisions. Older models can have different software and app availability. Follow the steps below to prepare your device, connect NexOTT and check playback.

Your device. Your player.

Choose your player

Select your app to open its installation and login guide for this device.

HotPlayer logoHot PlayerView setup guide →IBO Player logoIBO Player ProView setup guide →TiviMate logoTiviMateView setup guide →IPTV Smarters logoSmarters ProView setup guide →

Check availability for your exact device. Each player guide explains its supported platforms and account format.

Before you start

Find the full model number and software version in television settings. Confirm that the chosen player is available in the store for that television.

For an overview of our UK IPTV service, keep three things separate: the device, the player application and the content subscription. Each can have its own compatibility requirements and costs.

Install and open a compatible player

Open Apps on the television, locate the verified player and install it. Tizen uses native apps rather than Android APK files.

Check Hot Player setup first, then IBO Player Pro setup where supported. If you already use a suitable player, compare its accepted account formats before changing apps.

Add the right access details

Choose the login format supplied with your NexOTT account. An M3U playlist is a complete URL: paste it into the playlist field without shortening it. Xtream Codes uses separate server, username and password fields. Preserve the supplied protocol and port, and do not paste the complete M3U URL into the server field.

Name the playlist NexOTT, save it and allow the first channel load to finish. When the app uses a web playlist manager, open the address shown by that exact app and match its device identifier. Keep your playlist URL, password and device keys private.

Check playback, sound and the programme guide

  1. Open several live channels and compare picture, sound and channel changes. Then try an on-demand title if included in your account.
  2. Open the programme guide and check the device date and time zone. Some account formats populate EPG automatically; others need a separate guide URL supplied by support.
  3. Try subtitles, audio selection, search and favourites. Repeat a short viewing test at your normal viewing time on the connection you intend to use.
  4. Check your plan before adding another screen, recording or using multiview. A player licence does not increase the service connection allowance.

Samsung Smart TV checks

If the app cannot handle a particular audio or video format, compare a second source before changing settings. An external supported player device may be an option for an older television.

If only one channel fails, note the channel and time and compare a different source. If everything fails, check the active account, selected playlist and network before reinstalling. Our IPTV not working checklist helps separate account problems from playback problems.

Frequently asked questions

Does the player licence include NexOTT access?

No. A player licence enables app features. Your service account and connection allowance are separate, unless the order explicitly says otherwise.

Where should I enter the M3U link?

Use the full playlist URL in the M3U field, or the verified web playlist manager specified by the installed app. Never publish it in a screenshot or a public support thread.

Why is the programme guide empty?

Check the supported EPG method, the device time zone and the last refresh. Ask support for the correct guide details instead of guessing a URL.

Can I test before choosing a longer plan?

Use the iptv free trial on this device and your usual network. A service trial and an app trial have separate terms.

Continue with your setup